Changing the way Britain banks
We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, where you can walk in without an appointment and leave with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.

Committed to customer service
We are committed to providing you with unparalleled levels of service and convenience. This is why our stores are open early 'til late. We offer a super-quick account opening, on the spot card printing as well as a 24/7 London-based contact centre.

Working together
We want to ensure that all our suppliers operate in a responsible, safe and sustainable way and that they understand our principles and values. The Union Investment Bank Supplier Code of Conduct sets out a range of operational, social and ethical values that we expect our suppliers to demonstrate every single day – just like we do.